Medical Insurance Billing / Wellness & telehealth clinics

Care Delivered.
Claims Followed Through.
Keep Revenue Moving.

CRMXO supports insurance verification, claim preparation, submission, and denial follow-up so your clinic can spend less time chasing paperwork.

20 minutes. A focused billing audit. A plan you keep.

Revenue, moving forwardClaims overview
Claims filed94This week
Billed value$31KIn the queue
Denial rate3%↓ from 14%
Jan
Feb
Mar
Apr
May
Jun

Illustrative collections trend · representative data

Representative illustration · sample data

24h

claim-filing target

14% → 3%

denial rate in coordinator example

+$27K

monthly collections in example

01Medical Insurance Billing

A Clear Path From Visit To Payment.

Keep verification, claims, corrections, and patient-balance follow-up in one accountable workflow. Complex revenue-cycle work pairs with the dedicated billing service.

Revenue, moving forwardClaims overview
Claims filed94This week
Billed value$31KIn the queue
Denial rate3%↓ from 14%
Jan
Feb
Mar
Apr
May
Jun

Illustrative collections trend · representative data

Representative view · sample clinic data

What we take off your plate

Every Detail.
A Clear Owner.

The scope is built around your clinic, your systems, and the work that matters most.

01

Insurance verification

Check coverage information and prepare administrative details before visits.

02

Claim preparation

Organize superbills and the information required for submission.

03

Claims submission

Keep submissions moving on an agreed schedule.

04

Denial follow-up

Review returned claims, coordinate corrections, and follow up.

05

Patient balances

Handle approved balance communications with care.

06

Reporting

Track outstanding work, claim age, and collections activity.

One View.
The Whole Picture.

A calm, connected workspace for the work happening across your clinic. Clear metrics. Visible handoffs. Your Monday report, made simple.

CRMXO / Operations / Overview● Example workspace

Claims overview

Summit Wellness · representative clinic workspace

Claims filed94This week
Billed value$31KClaims submitted
Denial rate3%From 14% baseline
Filed in 24h100%Example result
RECENT ACTIVITY
Claim #8841correction submittedjust now
Verificationcoverage details checked2 min
Claims batchdaily submissions prepared9 min
Follow-uppayer response logged14 min
Reportopen claims summarizedMonday

Representative interface with sample clinic data. The overview and trend controls demonstrate the reporting experience.

The work, in numbers

Progress You Can See.

Coordinator billing example

Claims filed within 24h

22%100%
Before → after
Coordinator billing example

Denial rate

14%3%
Before → after
Same patient volume, example

Collections / month

Baseline+$27K
Before → after

Representative, anonymized clinic examples. Results depend on starting point, scope, and market.

The business case

See What Better
Operations Could Mean.

Start with the numbers already inside your clinic. Your audit turns them into a model for the work, time, and value you could recover.

Run the numbers for your clinic

What owned operations returns

Modeled on a typical clinic deployment
Denials corrected & collected+$6.2K / mo
Claims filed within 24h, example100%
Denial rate after intervention3%
+$6.2K
monthly collections in the coordinator model

Built on the assumptions above. Your clinic’s audit uses your own activity, costs, and patient values.

Illustrative figures, not a forecast or guarantee. First-year patient value is not the same as cash collected in a month.

From hello to handled

A Clear Plan.
A Supported Start.

Know what happens next, who owns it, and how we’ll measure the work.

01

Start with the audit

Walk through your actual bottlenecks and identify the first priority.

02

Agree on the plan

Define responsibilities, deliverables, timeline, and investment in writing.

03

Connect your systems

Gather access, map the existing workflow, and record the starting point.

04

Approve the details

Review patient-facing scripts, designs, messages, and handoff rules.

05

Launch with support

Test the work, supervise the launch, and resolve exceptions together.

06

Review and improve

Read the Monday report: what happened, what changed, and what comes next.

A little more clarity

Good Questions.
Clear Answers.

Talk to our team
Can billing be scoped separately?

Billing can be scoped as a dedicated service. Exact responsibilities, systems, and pricing should be confirmed in the audit.

Does this include patient coordination?

Patient coordinators can support routine billing tasks. Complex work is paired with dedicated billing support.

Will you use our existing system?

System access and workflows are mapped during onboarding. The audit determines what can be supported in your current setup.

What needs to be agreed before starting?

Payer mix, claim volume, access, responsibilities, reporting, and privacy requirements need to be included in the written scope.

Better Together.

All services

See It In Action

Let’s find the next opportunity for your clinic.

Book A Free Audit